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To configure or remove the existing version of this product, use Add/Remove Programs on the Control Panel.": Installation of this version cannot continue. Message # 2: "Another version of OmniPage product is already installed. Please install your Canon-release of OmniPage SE 2, 3 or 4 before attempting to proceed with the OmniPage SE 4 update installation.

A Canon-release of OmniPage SE was not detected on this machine.

Message # 1: "This is an update product and cannot be installed unless a previous Canon-specific OmniPage SE product is present on your computer.": The specific message is determined by the current status of OmniPage being installed on the system. Installation messages may appear during the installation of the Canon OmniPage SE 4 update for Microsoft Vista. Information on Installing the Canon OmniPage SE 4 update for Microsoft Vista The link above will lead you to Information on Installing the Canon OmniPage SE 4 update for Microsoft Vista. Note: If the URL changes, search the Knowledge Base for Tech Note # 5673. If you have any issues installing this update, please search Nuance's Knowledge Base for Tech Note number 5673 or click on the below URL for further detailed instructions: This update is intended to insure compatibility with Windows Vista and/or Internet Explorer 7. You must first install, and then remove the OmniPage SE software that originally came with your scanner or MFP through Add/Remove programs before you can install this update. One key instruction given in the email will be as follows. Important: Please be sure to read the email carefully and follow any instructions given. Once completed, you will receive an email from Nuance with some instructions and a link to download the update. This will take you to the 'Download Request Form' to enter your name and email address.

To acquire the OmniPage SE update, visit the Nuance website at: If you are unable to launch Internet Explorer in order to download the necessary update, click here for instructions on disabling Direct OCR.Īcquiring and installing the OmniPage SE update

Acquire and Install the OmniPage SE Update from Nuance